raja22pro Casino & Sportsbook Data Care
When you create an account on raja22pro and begin accessing live-dealer tables, sportsbook markets, or other games, we collect certain information to verify your identity, process your payments, and maintain platform security. This page describes what we collect, how we use that data, and what rights you have over your information. We at raja22pro treat your personal data with care and transparency.
Our privacy policy applies to all users of raja22pro, regardless of whether you access our platform from Jakarta, Surabaya, Bandung, Medan, Semarang, or anywhere else in Indonesia. We collect data during account signup (KYC verification), deposit and withdrawal (payment processing), gameplay (session logs), and support interactions (chat history). We do not sell your personal data to third parties or use it for marketing without your consent.
This policy outlines your rights, how we protect your information, and who may process your data. We comply with standard data protection practices and maintain security measures to prevent unauthorized access. If you have questions about your data on raja22pro, contact our support team or submit a data request via your account settings.
What Data We Collect on raja22pro
During account signup, we collect your legal name, date of birth, and identification document (KTP, passport, or equivalent). We use this information for Know Your Customer (KYC) verification — a requirement for all accounts on raja22pro. Our verification team reviews your documents within subject to verification to confirm your identity and ensure you are at least 18 years old.
When you deposit funds, we collect payment method details (your DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account information). We do not store your full credit card number or sensitive authentication data; instead, we work with payment processors who handle those details securely. During gameplay, we log your session ID, game type, wager amounts, outcomes, and timestamps. We retain these logs to settle disputes, prevent fraud, and comply with compliance obligations.
Our platform also collects technical data: your IP address, device type, browser version, and approximate geographic location. We use this data to detect unauthorized access, prevent account takeover, and troubleshoot technical issues. If you contact our support team via chat or email, we retain your conversation history to resolve your issue and improve our service.
How We Use Your Data on raja22pro
We use your data for four primary purposes. First, account management: we verify your identity, process your deposits and withdrawals, and maintain your account balance and transaction history. Second, fraud prevention and compliance: we analyze your wager patterns, payment sources, and IP address to detect suspicious activity and prevent money laundering. Third, customer support: we use your data to respond to your inquiries, resolve disputes, and troubleshoot technical issues. Fourth, legal obligation: we retain data to comply with anti-money laundering (AML) regulations, tax reporting, and law enforcement requests.
We do not use your data for marketing purposes without your explicit consent. We do not share your personal information with third parties except as required by law or to service providers who help us operate our platform (payment processors, hosting providers, fraud detection vendors). Our servers may sit outside your jurisdiction, but all data transfers comply with encryption standards.
Third-Party Data Processors
We work with third-party service providers to operate raja22pro. Our payment processors (who handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers) receive your payment information to process deposits and withdrawals. Our hosting provider stores our servers and databases. Our fraud detection vendor analyzes transaction patterns to prevent unauthorized access. These vendors are contractually bound to protect your data and use it only for the purposes we specify.
If we are acquired or merge with another company, your data may be transferred as part of that transaction. We will notify you of any change in data ownership or use practices. You have the right to request details about which vendors process your data. Contact our support team to request this information.
We at raja22pro keep your personal information separate from our gameplay and financial data. Your identity verification records are encrypted. Your session logs are auditable by our compliance team only. Your payment information is never visible to our customer support staff.
Your Rights Over Your Data
You have the right to access all personal data we hold about you on raja22pro. Submit a data request via your account settings or contact our support team. We provide your data in a portable format within 10 business days. You also have the right to correct inaccurate information — update your profile details directly, or contact support to request corrections.
You may request deletion of your account and associated personal data, subject to legal retention obligations. We cannot delete transaction history or session logs retained for compliance purposes, but we can delete your identification documents and payment information once retention periods expire. If you believe your data has been processed unlawfully, you may lodge a complaint with our support team or escalate to your regional data protection authority.
- You have the right to access, correct, and delete your personal data on raja22pro.
- We retain transaction logs for 7 years for compliance purposes.
- Your data is not sold to third parties or used for marketing without consent.
- Payment processors and hosting vendors sign data protection agreements.
- Data requests are fulfilled within 10 business days.
Cookies, Security, and Contact
We at raja22pro use cookies to enhance your experience on our platform. Functional cookies remember your login state and preference settings. Analytics cookies help us understand how users interact with raja22pro so we can improve our interface. We do not use tracking cookies to follow you across other websites. You can disable cookies in your browser settings, though this may limit platform functionality.
We maintain security measures to protect your data from unauthorized access. Your personal information is encrypted during transmission and storage. Our servers are protected by firewalls and access controls. We conduct regular security audits and penetration testing. If we discover a data breach, we notify affected users within 48 hours and provide guidance on protective steps. However, no security measure is absolute; we cannot guarantee standard security practices against all threats.
If you have questions about our privacy practices on raja22pro, contact our support team via chat, phone, or email. You may also submit a formal data request or privacy complaint via your account settings. We respond to all privacy inquiries within 10 business days. Our commitment to protecting your data is fundamental to maintaining trust with users across Indonesia — from Liga 1 enthusiasts in Jakarta to Piala AFF followers in Surabaya, Medan, and Bandung.